At Descasio, we believe that companies shouldn’t have to pay millions of naira to be able to keep up with technology that will help keep them in business. That is why, we offer a number of solutions that are compatible across several industries at competitive prices.
Recognized by top industry analysts and professionals, Descasio’s robust set of products and services are well-suited to improve operational efficiency in any business.
Fidelity Bank makes a change
Fidelity Bank is a full-fledged commercial bank operating in Nigeria, with over 5 million customers who are serviced across its 250 business offices and various other digital banking channels. Focused on select niche corporate banking sectors as well as Micro Small and Medium Enterprises (MSMEs). Fidelity Bank is rapidly implementing a digital based retail banking strategy which has resulted in exponential growth in savings deposits over the last Six (6) years, with over 40 percent customer enrollment on the Bank’s flagship mobile/internet banking products.
Challenge
The banking industry is one of the most vibrant, fast-growing sectors in today’s economy. With a burgeoning client list of individuals and businesses, the increased demand for banking services created a surge of new market players. To keep pace with the industry and remain competitive, the team at Fidelity knew they had to act quickly in a continuously changing market.
‘’We realized we faced several key problems, that would hamper the way we did business’’ Michael Ogunlade, team lead, system administration technology. “ Chief among the problems we faced was the fact that we were still processing our work manually. Which meant we operated a basic lift and shift model, which was prone to human error, due to the amount of man hours it took to complete tasks”
With a system that couldn’t keep up with the industry and no room to maneuver, the Fidelity Bank team knew it was time to give modernization a chance.
Solution
To solve their problems, Fidelity Bank searched for a team that would understand the complexity of their business and most importantly bring a swift solution. With a decade’s worth of experience Descasio was able to resolve both questions.
The goal of Descasio was to move in and not simply be a technology partner but to also help Fidelity change the way they worked. The first port of call was for Descasio to begin a full assessment of the systems that were already in place. This was followed up by identifying key areas of concern and finally providing an extensive overview of the entire IT infrastructure and submitting a report and recommendations on the best cloud migration options available. One thing was clear, Microsoft Azure ticked all the right boxes for the project.
The migration process to Microsoft Azure was planned and conducted by Descasio. After performing a thorough review of the systems in place, Descasio opted to migrate Devbank’s data assets through a lift -and – shift technique. This migration process allowed multiple systems to be moved simultaneously and during ongoing operations, without any significant interruption allowing for business continuity.
By the end of the entire process, staff of Dev Bank were able to take control of the system from day one, with minimal training.
Results
Descaiso was able to identify an implementable approach and system for migration. “We saw the effectiveness of Descasio. They were able to gather data quickly and effectively which allowed us to review the cost implications of the Iaas migration approach and properly analyze the RTO and the TCO of the chosen lift and shift approach to cloud migration strategy’’ ’ said Micheal.
With the help of Descasio, Fidelity Bank has been able to maintain their competitive edge and focus on their motto of keeping their word to their customers.
