Years before the existence of smart devices and dystopian sci-fi movies like the Matrix and Terminator, a certain individual had stumbled upon a great discovery that has continued to remain a major technology reference till today. Born in the late 1920s just before the great depression (a significant period) to a politically conscious family of European immigrants. Growing up, he had it very tough as his family traveled to different states across the U.S (his country of birth) seeking greener pastures before finally settling in Los Angeles.
As a teenager, he worked 2 different jobs as a Carpenter and a Fisherman to help his family. But one thing that stood out about this individual – aside from inventing the hydraulic orange-squeezer, a beloved device for fitness junkies – was his penchant for brilliance. He was already a Mathematics guru after teaching himself college-level mathematics using textbooks gotten from the California Institute of Technology, Caltech.
He studied Mathematics so much on his own that when he officially enrolled at Caltech to study Mathematics at the age of 16, he was allowed to skip two years of lectures (That’s equivalent to skipping 4 semesters of first degree in a University), a no mean feat! He graduated 4 years later (he briefly served in the US Army during the second world war before coming back to complete his graduate studies) and obtained his doctorate, also in the same field, in 1951 at Princeton University.
Now, back to his great discovery. In 1956, the great Mathematician organized a famous conference called the Dartmouth conference where he first coined the term “Artificial Intelligence” and established in his own words that, “Every feature of intelligence or learning aspects in principle can be so precisely described that a machine can seamlessly simulate it”. In other words, machines can learn and reason like humans.
More than 50 years later and counting, this theory espoused by this individual, who was later credited to be the Father of Artificial Intelligence, has been at the core of every technologically driven research and creation; think Apple, Google, Microsoft, Amazon, Tesla, etc, making it a game-changer in the world of automation.
Automation has been around throughout human history. The first tradition of automation dates back to Egypt in the first century AD. The mathematician and engineer Heron of Alexandria created the first vending machine. But the industrial revolution of the 18th and 19th centuries heralded the mass creation and use of automated devices which today is now the norm.
Automation describes a wide range of technologies that replace or reduce human intervention to perform repetitive and time-consuming processes. Human intervention is replaced or reduced by programmed decision criteria, subprocess relationships, and related actions.
Virtually everything is automated around us; think of all the endless automated SMS and email messages you receive from your favorite banks and fintech companies and even betting platforms, Automated Teller Machines (ATM) and Point of Sales (PoS) machines to automate payment processes at banks and supermarkets outlets respectively, airline and car park ticketing systems and other hosts of processes.
Business Processes To Automate
There are a lot of business processes companies can automate today. Here are a few examples of these processes:
Who wouldn’t want to automate customer support? While there is a significant case to be made for personal interaction when a customer has a problem, there is also plenty of value in proactively solving that problem with automation in the form of self-service help centers, chatbots, or other artificial intelligence systems.
Beyond simply speeding the time to resolution with an array of customer-facing features, customer service automation platforms provide insights into your business’s overall customer support process, allowing you to find opportunities to increase operational excellence.
Financial statements must line up to the penny and will always require some sort of human input, at the very least at the review and approval stage. But as earlier mentioned, automation isn’t limited to all or nothing—there is a tremendous amount of labour that goes into the reconciliation process, some of which computers are an ideal fit for.
Automating the accounting reconciliation process can eliminate paper-based, manual spreadsheets by adding new ERP accounts automatically, creating segregation of duties, making post-certification view-only records, and providing visibility of the whole process. By the time the process is ready for the human touch, all the hard work is done.
What do salespeople love? Closing deals.
What do they hate? Paperwork, or in the case of modern sales, updating a CRM.
In an ideal world, salespeople would spend the majority of their time on tasks that utilize their talents, such as prospecting and having conversations. Activities like call logging, filing, and handoffs to the implementation team are a necessary part of the job, but they’re also tasks that are ripe for automation. Between connected devices, paperless contracts, and automated call logging, digital workflows between various sales tools allow your sales team to spend more time selling and less time on manual data entry.
The Ripple Effect of Automating Your Business/Organisation
Automation can have a profound impact on any business. Companies with automated processes tend to outperform companies without any form of automation. A distinctive benefit for the former over the latter is reduced costs of lost profits (most companies lose 20-30% of revenue every year due to inefficient processes). Other benefits and effects of automating business processes include an increase in productivity and scalability, better customer experience, higher efficiency, lower errors, and save of work time.
As a 21st century business, automating your work process should be a no-brainer, especially if you wish to reap its benefit. Take that giant step now with Descasio, if you haven’t, to automate your entire business process.
https://www.descasio.io/wp-content/uploads/2021/11/descasio-why-you-should-automate-your-business-now.png20482048Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-11-17 13:15:242021-11-17 13:24:27Why You Should Automate Your Business Now
Throughout the ages in history, humans have relied on varying tools, not just to survive, but to stay dominant and ahead of others. More particularly, some of these tools were used for optimization purposes.
The Stone Age tools of the prehistoric era like the Handaxe (a multipurpose food gathering tool), fire controller (a technological evolution at that period), and Bone tool served as a huge advantage for those who wielded them. Think of them as the Elon Musk and Bill Gates of the prehistoric era.
These tools have greatly enhanced and reduced efficiency and overhead cost respectively, digitally transforming businesses that have adopted them and giving these businesses the edge to always stay ahead of their competition.
DT Assessment Tool
One tool that stands out in the 21st century is the Digital Assessment Tool, a tool that specifically helps organizations across all industries determine their level of readiness for embracing technology translation – a platform dedicated to positioning your business to be at the forefront of digital transformation. Call it the Houdini of tech solutions and you wouldn’t be firing blanks.
Since the release of the tool a month ago, over a thousand organizations have already used the tool to check their digital maturity, a very useful parameter to determine if your company is technologically driven. The higher your company is on the digital maturity scale the digitally transformed it is.
Below are five lasting effects the DT assessment tool will have on your business to stay ahead of the competition:
The Future Becomes Your Oyster
One of the most transformational effects on your business after making use of the DT Assessment tool is the realization of what it takes to get your business ready for future disruptions.
For example, a modern commercial transportation company with fleets of combustible engine cars will easily be disrupted and rammed into (all pun intended) by a commercial transportation company that has invested in a fleet of electric cars.
Taking the DT assessment will arm the former with the ample information needed to digitally transform its business model to survive the impending tsunami and favourably compete with and get ahead of the latter.
Less Money to Spend Based on Available Data
Here’s a telling stat: According to an Adobe study done six years ago, 82% of companies still very much invest billions in paper usage.
Even the pandemic and the advent of remote working hasn’t slowed down the use of paper as the paper market is expected to see positive growth for the next 3 years.
The good news; this is the biggest opportunity to get ahead of the curve by eliminating paper-based tasks in your business processes, saving huge amounts of money, and investing it elsewhere. An example of an industry that has eliminated paperwork is the Fintech industry.
This essentially is what the DT assessment tool is all about, identifying what your business needs to let go to position it for digital transformation based on data about your business.
It’s hard to keep up as a business owner or manager when so many business processes are executed in real-time which can easily lead to broken and dysfunctional processes. This is especially true for large and medium-scale businesses.
The DT Assessment tool can help fix these redundancies by assessing internal work processes and showing you a clearer picture of what your business needs with the right software.
Find Your Solution
As stated earlier at the beginning of this article, there are millions of technology solutions out there in the digital world. The upside is that we get to be spoilt for choice. And the downside? We get to be spoilt for choice.
As a result, many companies find it difficult to determine what solutions are most appropriate for them among the pool of existing solutions.
Do I need to adopt Microsoft Teams because my competitors adopt the same? Or should I use an alternative tool with a different offering in an attempt to outperform them? These are questions that many business owners have been troubled with over the years.
However, with the DT Assessment tool mirroring your business processes back to you in the clearest form, you will be able to determine what solutions are a perfect fit for broken workflows.
You’d also get some recommendations on suitable solutions to adopt in specific areas after completing the assessment.
Rinse and repeat
We live in an ever-evolving business landscape where you have to use your best paddles at all times to move along the current. Those paddles in the form of the DT Assessment tool is your guide to help your business consistently stay ahead in the race.
It is advised you take the assessment periodically. This is also to ensure the tool naturally adapts to your business needs and predicts the right changes for your business to grow.
There is no better time to assess the digital maturity of your business. The tragic Covid19 pandemic has forced quite a lot of companies to take the digital transformation journey, but some has unfortunately found that journey tedious.
The DT Assessment will make that journey less tedious and seamless.
https://www.descasio.io/wp-content/uploads/2021/09/DT-Assessment-Banner-post-banner-01.png8021063Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-09-07 12:43:332021-11-09 15:13:285 Reasons You Must Use This Online Tool to Stay Ahead of Your Competition
Technology has come a long way since we first had a glimpse of what it could do. While that may sound cliche, there’s a whole lot of truth and mind-blowing detail wrapped in that simple statement. At the initial stage of technology’s arrival, we familiarized ourselves with hardware like printers, desktops, laptops, mobile phones, and lots more, and we used them to complete simple tasks with basic software for messaging, keeping time, taking pictures, and saving dates on our calendar. However, with time, the software has evolved massively and that has started an entirely different revolution under which anything can be made possible and easy too.
Today, there are over a billion applications on the different app stores that exist, enabling us all to do just about anything we can think of.
Surviving through the pandemic has been hard, but with technology, businesses have been able to shut the doors to their physical offices and open a wider door online. Teams that have been dispersed across the world have been able to bridge the distance using collaboration software, complete million-dollar projects right from the comfort of a couch and celebrate wins – whether big or small – together.
Riding on the wings of this technological revolution, we at Descasio have continued to create tailored solutions for businesses of all sizes across Africa and beyond. Transforming businesses through technology has always been our goal. To see local businesses gain the digital advantage and begin to play on the global field is all that we live for.
To make that transition process easier, we recently launched a tool that allows business owners to run an X-ray of their business to find out which bones are cracking and which ones could use a little bit of firming up.
Typically, this solution helps businesses conduct a self-assessment, see what areas they need to improve on, see how technology can help them achieve better results in those areas, understand what technology solutions will be more appropriate for them, and get recommendations on the next steps to take in achieving their desired business outcome. In this simple guide, we’ll be showing you how to use our Digital Transformation Assessment Tool.
Our Digital Transformation Assessment Tool can be accessed via your web browser on smartphones and PCs of all kinds, i.e. IOS, Android, and Windows. To access the tool, open your web browser and type in the URL as seen above. Or simply click here to be redirected to the tool.
2. Sign up
Sign up in one easy step by filling in your desired email address and a unique password. We are very big on security. Hence, we’ve done everything possible on our path to ensure that this tool is 100% safe for users. However, we encourage healthy security practices for all our customers and so we advise that you do the following both here and elsewhere;
1. Create passwords with a minimum of 8 characters.
2. Write some letters of your password in uppercase. It doesn’t always have to be the first character, you can mix it up to reduce the chances of hackers guessing your password.
3. Use special characters (*, ‘ , ^, 🙂
4. Do not share your password with any unauthorized or unknown user.
Select the appropriate answer for each question
To make the assessment easier and faster for users, we have provided a set of options for each question. This way you wouldn’t have to spend long hours thinking of the best way to construct your answers and can complete the assessment in as little time as 10 mins. However, we implore users to select the most appropriate answers for each question as it relates to them, as this will impact on the accuracy of the report that will be issued to them at the end of the assessment.
a. Monitor the progress of your assessment
Easily monitor the progress of your assessment by watching the progress bar on the bottom left of your screen.
b. Pause and resume your assessment
Need to attend to urgent tasks right in the middle of your assessment? Not to worry. You can easily hit the “Save & Continue Later” button at the bottom right of your screen to save your assessment and resume later.
Get a report on your business’s digital maturity profile
Now to the main tea – the report. After ticking your way to the end of the assessment, hit submit and do a little stretch. Your digital maturity report should be waiting on your screen as soon as you look back down.
Get recommendations on how to improve your business across critical pillars
In combination with actionable insights into your business’s current position on the digital maturity scale, you will also be getting recommendations on how to improve your business processes, customer experience, and products to help you meet your business target.
Now you know exactly what you need to do, so don’t gamble. Don’t hesitate. Take your digital transformation assessment today.
https://www.descasio.io/wp-content/uploads/2021/08/Blog-Image.png439722Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-08-06 12:05:332021-11-09 14:31:24How to Use This Important Digital Tool to Increase Your ROI
Check Out the Top 21 Digital Tools To Try Out On Your Business in 2021
Since the start of the third industrial revolution – also known as the digital revolution age – in the mid 20th century, businesses and corporate organisations have always adopted improved ways to function digitally.
The rapid adoption of digital tools by businesses didn’t begin until the late 90s at the height of the internet boom. This golden era heralded the rise of digital products like cloud software which have transformed the way businesses and organisations store important data from meagre physical hard drives sizes of the 60 to the 90s to powerful giant servers housed by software companies like Microsoft Azure, Amazon Web Service and Google Cloud Platform.
Using efficient and innovative digital tools has many advantages which include customer satisfaction and retention, improved internal and external communication, time optimisation, low customer churn out rate, information centralisation, etc.
Digital tools are online platforms or software applications leveraged by businesses or individuals to perform quick and optimised functions that ordinarily takes forever to accomplish without them.
The Rise of GAFAM
Most businesses and organisations that have transformed or are in the process of transforming digitally have adopted the use of some digital tools owned by Google, Apple, Facebook, Amazon and Microsoft also known as the Big 5. From cloud storage, collaboration, security, to communication tools, these tech giants have it covered.
The Right Digital Tools
Beyond joining the digital transformation wave, It’s imperative that businesses choose the right digital tool that works for them. For example, an upcoming fashion brand will quickly improve its operational process digitally with a Customer Relationship Management tool like Zendesk, while a Logistics company will prioritise the use of several management tools.
Some tools remain very necessary to integrate across industries and we’ll take a look at 21 of them. Here are 21 digital tools businesses should promptly adopt this year if they haven’t:
1 Microsoft Teams
Microsoft Teams is one of the most effective digital tools out there for businesses that want an all-in-one package. It gained prominence during the pandemic last year. The collaborative software, replacing other Microsoft messaging and collaborative platforms like Skype and Classroom, consist of a chat feature where users can chat seamlessly with other users both one on one and as a group, file sharing, meeting, live event and a video/audio call feature.
Microsoft Teams is itself an online workspace where Team members can get work done.
2 Zoom Video Communications
The Zoom app was pretty much an inconspicuous digital tool that gained so much traction as the go-to social distancing tool during the surge of the COVID 19 pandemic last year. This led to Zoom being the fifth most downloaded mobile app worldwide in 2020 at 477 million downloads.
The video conferencing platform is best used for remote working, distance education (usually known as webinars) and all those boring Monday meetings.
The app can be downloaded from the Apple app store and Google Play Store and also on desktops.
3 Whatsapp Business
For most individual businesses, especially on social media, the Whatsapp Business app is the go to digital tool. With features such as a business profile, catalogue to show your products and services, auto messaging, QR codes to invite new customers and other features, Whatsapp business allows businesses to enhance operations and provide them with a professional and personalised way to engage with their customers.
The messaging app was created by Facebook as a standalone application for business owners and can be downloaded from the app and PlayStore.
Interfacing with a lot of old and new customers seamlessly can be a hassle if your business has yet to integrate with the right customer service software. This is where Zendesk comes in. The tool helps optimise your customer relationship with features like messaging and live chat, ticketing system, voice, answering bot and so much more.
5 Sage Cloud Accounting
One of the best accounting software out there, the Sage business cloud accounting platform is a truly transformative digital tool for any business that has adopted it. The software comes fully fitted with advanced inventory, stocks management, invoicing, debtor management, etc and can be used across all industries.
Social media has increasingly become a very important medium used by companies and organisations to communicate with customers. But managing several social media accounts at the same time will require social media management tools like Hootsuite. With Hootsuite, you can manage, plan, schedule and analyse all your company’s social media platforms (LinkedIn, Facebook, Instagram, Twitter and Youtube) and contents in one place.
The platform comes in 3 different plans; Professional, Teams and Enterprise and can be accessed on the web and downloaded from the app and Play Store.
7 Google Workspace
Arguably the most used digital tool by businesses and individuals due to its simplicity and seamless integration, the Google Workplace, formerly known as Google Suites is a powerful digital transformation tool. The collaborative suite includes well known digital tools like Gmail, Calendar, Docs, Slides, My Tasks, Drive and a number of others that employees can use to share real time information.
The digital tools under the G Workspace package can be used independently or jointly.
Before its ban, Twitter was one of the most favorite online tools used by Nigerian businesses for the quick dissemination of information about their offerings.
Its disposition to capture a lot of audience in a matter of minutes makes it a go to affordable marketing tool for small businesses.
Another popular collaborative digital tool businesses can use to work remotely is Asana. Created by a former Facebook co-founder Dustin Moskovitz, Asana is a web and mobile application designed to help teams organise, manage and track their work.
Unlike Microsoft Teams and Google workspace, Asana is a bit limited in features that include automated workflow and reporting, but it’s still a great option especially for small-scale businesses and startups.
10 Google Marketing Platform
This is one of the best digital marketing tools for any B2Bs or B2Cs looking to gain visibility and traction.
The Google Marketing Platform offers solutions like Data Studio (check below for more information), Analytics for reporting, Optimize to test your app or web products and Surveys for fast and reliable opinions from your customers for both Small businesses and Enterprises comes loaded with a lot of rich offerings.
11 Google Data Studio
The first data analytics digital tool on the list, the Google Data Studio is a data analytics tool like no other. Simplistic in its usage, the tool is used for converting data into customisable and visualisable informative reports and dashboards.
A product of Google Marketing Platform, the Data Studio features include Data Connectors for seamless integration with other Google platforms like Google Sheets and Google Ads, Data Transformation to transform raw data into meaningful information and Data Visualization.
As the name implies, it’s a box where you can drop stuff. Well, it’s a little more than that. It’s a gigantic, remotely accessible box where you can drop and access any of your files.
With Dropbox, you can easily share different files, no matter how large or small, with the rest of your teammates, making it easier to collaborate and co-create. Dropbox can be easily accessed from any computer, mobile device or web driver and its creators assure users of optimal security during file transfers.
13 Microsoft Azure
Build applications to meet customer demands using AI and machine learning. Test, deploy, manage and scale applications up and down depending on demands.
Do all of this and even modernize your existing applications with Microsoft Azure.
Do we even need to go deep into this one? I’m guessing no. But we’d do it anyway for the sake of those who aren’t still in the know. One of the most important tricks with marketing and digital marketing is understanding where exactly your customers are and meeting them right there.
With this in mind, think of who your ideal customers are, think of what they’d most likely be doing during the day at every moment when they get a breather from work. If you can picture them scrolling through Instagram feeds, then you already know your business page should be one of those feeds they’re feeding on. (hmmm. So that’s why they call them feeds. Oh! you just learnt something extra. I should get a tip for that).
This tool enables users to create websites or blogs for any purpose and helps manage the contents deployed on the website after creation for great SEO ranking.
WordPress is one of the most popular content management systems. As of May 2021, 41.4% of the top 10million websites around the world uses WordPress.
This tool enables users to create websites or blogs for any purpose and helps manage the contents deployed on the website after creation for great SEO ranking.
TalentSoft is a cloud-based HR software that enables Human resource managers to have better interactions with other managers across the organization as well as employees. The tool has a wide range of features that caters to different HR functions like, recruiting, employee engagement, onboarding and more.
TalentSoft adapts to HR practices across different countries and organizational structures, making the tool effective for talent management on a global scale even whilst it respects local requirements.
17 DT Assessment tool
Businesses that adopt digital technologies with no other strategy than the sheer aim to compete have found themselves in a puddle 9 out of 10 times. This underscores the importance of the digital transformation assessment tool for businesses.
This tool, which is to be released a month from now, will enable businesses to look inward and find out how ready they are to adopt technology, based on their current operational process and also provide recommendations to help businesses understand what technologies they need to adopt. Ultimately this will help to ensure that businesses can guarantee high returns on their investment in technology solutions.
Your business is incomplete without an email marketing tool. One of the most popular digital email marketing tools out there, MailChimp is virtually used by any business – including news platforms and podcast hosts – with a moderate or large customer/audience base.
The MailChimp features which include Audience Management for segmentation and targeting, Creative Tools for content creation, Marketing Automation and Insights and Analytics allow for seamless and faster interaction with customers and integration to other digital tools.
Very few digital tools offer so much comprehensive digital interaction for businesses the way HubSpot does. The HubSpot platform packs a big punch; it combines customer relationship management solutions, inbound marketing solutions and other digital solutions into one package and can be integrated with other popular digital tools.
The platform also offers easy to use free features to help businesses grow their audience base online.
Trello is a visual collaboration tool where users share and manage projects. Unlike most collaboration tools on this list, Trello’s unique offering is in its powerful visual perspective to remote work.
Not considered as a go to option for most businesses due to its limited features, it’s still an attractive option for users who want a fun and simple interface to work on.
A list of digital tools for businesses is not complete without a payroll management tool like PayFit. The tool completely takes away the hassle of manually preparing and processing payment of employee salaries and entitlements from Human Resources managers by automating the process using various features like employee portal, onboarding and reporting and exports.
https://www.descasio.io/wp-content/uploads/2021/07/21-Digital-tools-1.jpg5381600Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-07-01 12:41:002021-11-23 09:05:3021 digital tools to use for your business in 2021.
It is unimaginable to start a business right now without thinking of its digital journey. In today’s world, going digital is the only way you can stay ahead of the competition as the world continues to move swiftly in the digital direction.
Before taking that leap from the traditional mode of business operation to digital, business owners must understand what it all entails. In this blog, we will be sharing with you ten things you need to know about digital transformation. But before we get into that, let’s lay some foundations and start with the definition of digital transformation.
What is Digital Transformation?
Digital transformation is the cultural, and operational change of an organization, industry, or ecosystem through smart integration of digital technologies, processes, and competencies across all levels and functions in a staged and strategic way. Simply put, it is all about strategically using technology to enhance internal business processes, products, and ultimately consumer experience.
A typical example of an aspect of digital transformation that we all witnessed recently was businesses switching from working from a physical location to working remotely and using different cloud-based software to collaborate and keep the workflow going.
In that scenario, we notice two major factors; a change in operation, the use of technology to support the operational change. These two factors combined is what digital transformation is all about.
Why Digital Transformation?
Our lives are being transformed daily using technology. We once trooped into banking halls to perform one form of transaction or the other, that process has been digitally transformed with the advent of banking apps, PoS and other digital payment tools.
This is just one amongst diverse examples of the huge impact of technology on processes. With digital comes convenience, ease of access, reduction in latency, increased return on investment (when properly deployed), scalability and many other values that businesses and their customers can benefit from. Hence, its importance.
Here are the 10 things about Digital Transformation you need to know.
The Future is not Digital
Going digital belongs to the past. Digitally transforming your entire business process is what determines the survival of your company/business in the future.
But digitally mature companies that have embraced and invested in technology in their early stages are more likely to transform quicker than the companies with little or no digital awareness.
Luckily, most businesses across all spectrums especially in Nigeria have woken up to the reality of a complete digital transformation.
Gen Z want to associate with Digitally inclined Brands
The major driving force behind the adoption of digital tools by brands are the Gen Z (people born after 1996). This digitally savvy demographic has made organizations to completely overhaul their business strategies in order to target and satisfy them, invariably making the demographic the biggest push for digital transformation.
Customers are the front and center of Digital
For most organizations, their journey into the digital world is mostly based on the parallel switch of a lot of their customers from offline to online. We can clearly see this shift from the Digital 2021: Nigeria report released by DataReportal which revealed that Nigeria’s increasing internet penetration rate currently stands at around 50%.
As more customers switch on that online bulb, more businesses will have little choice but to start their transformative digital journey to ensure that they are right where their customers are at.
Assessing your digital readiness is important
If it’s so important, then what exactly is it? Simply put, Digital readiness is defined by the level at which an organization or its workforce is prepared to transition into digitized workflows that are enabled by software and technology. To know this, organizations will usually have to sit through a consultation session.
Thankfully, with Descasio’s soon to be released solution, businesses will be able to complete this process faster and without having to interface with anyone.
Data is everything, or at least almost
Brands and organizations in the past hardly get any insight on their marketing campaigns and other initiatives. But with digital, organisations can turn to analytics and media monitoring tools to get better insight through data, insight that can help businesses to scale. It’s a total game changer for businesses.
Social Media is the new customer service desk
Listening and responding to customers across all social media channels (except for twitter currently) sounds daunting if you’re just getting started with some of the social media apps – like LinkedIn – on your own phone.
But a host of tools designed for social service makes it easy to highlight customer needs, integrate social channels into your service workflows, and start measuring brand sentiment and activity across social media.
Meeting your customers where they already are is a big part of winning business in our digital world. Approaching social service with a digital transformation mindset can really spell the difference between struggling to keep up with customer needs and turning service calls into opportunities to grow your brand.
AI is the go to digital tool for Businesses
Artificial intelligence systems can be incredibly helpful in their ability to comb through vast amounts of data in search of useful patterns and other insights and it’s no wonder big organisations and small and medium scale enterprises are in love with it.
The right skill set is needed
In considering undertaking the digital transformation journey, you must be aware of the fact that you might need to bring on digitally savvy people to the team in necessary areas and train existing staff members to use adopted technology in order to ensure a smooth run.
Any Businesses Can Be Transformed Digitally
Regardless of size or industry, every business can and should take steps to transform their operations through the use of technology. The most important thing is for the business to be able to pinpoint the areas where transformation is needed and plug in the relevant tech solutions that can bring about that needed change.
When this is done, the company can then monitor results and optimize as they go on.
Like Cryptocurrency Digital Transformation is Here to Stay
The world is currently bitten by the cryptocurrency bug. Most financial institutions are threatened by its whirlwind with some partially or outrightly banning it. This has only fuelled the push and acceptance for digital currency.
A lot of parallels can be drawn between cryptocurrency and digital transformation (the former is seen as the next frontier of digital transformation), the more business and corporate organisations delay the inevitable – the adoption of digital transformation, the faster they lose out.
It has become more apparent than ever that business owners and corporate organisations need to infuse digital transformation into their company/brand’s DNA as quickly as possible.
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https://www.descasio.io/wp-content/uploads/2021/06/technology-4816658_1280-1.jpg8251280Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-06-10 09:22:152021-06-10 12:05:2110 Things You Need To Know About Digital Transformation
In 2021,” going digital” is inarguably the best decision that any business can make. The benefits are numerous, spanning from reduced costs to exposure to new opportunities, adapting better to the new remote work culture, and increased prospects of upscaling businesses. Brands who believe this are taking quick steps to expand their digital footprint.
While that is a step in the right direction, we ought to be reminded that every space/ territory has its own threats. And, with the digital space, the chief of all threats remains cyberattacks as digitized processes could create new premises for attacks. This explains why optimizing security is of utmost importance.
Here’s a picture of threats evolving per territory. Organizations that still use offline storage mediums are constantly faced with the threat of losing data to natural disasters or fire outbreaks. This places cloud storage as a preferable data storage option for such organizations. However, on one hand, moving information to the cloud prevents it from being destroyed by natural means. But, on the other hand, this action creates a new surface for attacks which could also lead to data loss. Hackers are lurking predators, waiting to steal away data and extort money from organizations when the opportunity presents itself. Hence, to prevent data loss, and protect digital assets, organizations must invest deeply in security optimization.
What is security optimization?
Security optimization involves the process of evaluating an organization’s security system, identifying loopholes, and closing them up using security solutions. This robust process represents the strongest line of defense against the magnitude of cyberattacks that are projected to occur in Nigeria in 2021.
Weak passwords create a loophole in your security system and hackers are always ready to exploit that vulnerability.
In a statement earlier this year, Director, HP Nigeria, Ifeyinwa Afe, listed major loopholes that create room for attacks on businesses. She maintained that weakened organizations’ security would lead to more unintentional insider threats. She also added that human-operated ransomware and advanced phishing techniques would contribute to increased attacks on businesses.
Ifenyinwa’s predictions intersect with Deloitte’s 2021 cybersecurity outlook which reveals that hackers have gotten more creative and patient in launching attacks on targets and will be rolling out unprecedented techniques in their attempt to compromise their targets.
The need for security optimization
With the increase in the adoption of new technologies owing to the pandemic, hackers now have a broader target base. Judging by predictions and trends in recent attacks, hackers have proven to be more intentional in their approach to stealing from these ever-increasing targets. This is however no reason for organizations to withdraw from pursuing the benefits presented in the digital space.
The proven solution here is to factor security optimization into digital transformation plans. This ensures that while organizations are growing on the wings of digital, hackers are unable or at least constrained in their efforts to prey on them.
At Descasio, we have a list of security solutions that can help you maintain a better posture in the digital space. Click here to learn more about these security solutions. To request a demo, send us an email at firstname.lastname@example.org or call these numbers 01 912 5048, +2348099456007.
https://www.descasio.io/wp-content/uploads/2021/05/Why-you-need-security-optimization-in-2021.png352624Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-05-26 19:00:372021-05-26 19:01:22Why you need security optimization in 2021
We all get reminded of the importance of data security when reports of organizations losing millions to data attacks make the headlines. Based on recent reports, these attacks seem to be increasing rapidly. According to 2021 Data security report by Deloitte, SMEs, health institutions, public, private, financial, and non-financial institutions in Nigeria suffered massive hits from cybercriminals towards the end of last year and are expected to experience more of such attacks with higher magnitudes this year.
Major contributors to this have been the increase in mobile penetration in Nigeria and the adoption of new IT solutions which when not properly managed could create a premise for cyber-criminals to launch more attacks.
While some organizations still bear the notion that they are too small to be targets, others are learning to embrace the truth that data security should be a priority for every organization regardless of their size.
Data breaches, no matter how small, can ruin business processes and make customers doubt the credibility of an organization’s systems. Hence, Organizations today are expected to be strategic and practical about their approach towards securing their data. While this might sound like a huge task to take on, there are simple steps that organizations could take to strengthen their security posture.
These are five efficient tips for preventing your business from data breaches.
Make preparations ahead of time.
The most important step to preventing a data breach is to set up a defense before the attack is initiated. Making preparations ahead of time could involve carrying out a periodic vulnerability assessment to verify which of your assets are vulnerable to attacks. This will then inform the decision to tighten up loose ends that could be exploited by malicious actors. Preparing should also involve setting up a data recovery system to ensure that lost information can be restored in the event of a successful attack.
Avoid clicking unknown links
One of the most popular methods of launching cyber attacks is called phishing. It involves the use of a malicious link embedded into an email that is feigned to be sent from a reputable organization. This technique is usually used to steal sensitive data like credit card and login information or to install malware on the victim’s machine. A 2019 report by Verion established that 78% of cyber-attacks involve phishing. So, as simple as staying your hands and having a second look might be, it could go a long way in saving you and your company.
Educate your staff on security measures
Hold periodic training sessions on preventing data breaches with your team. Ensure to bring up point number two in those meetings and emphasize it. Ensure that each team member is up to date on security and privacy rules. Remember that you are just as strong as your weakest line of defense. It might take a while for the information shared during these sessions to stick. So, ensure to make the training sessions periodic.
Update software regularly
Updating your software on time could make your network less vulnerable. You can be on the lookout for updates or use products like Microsoft Baseline Security Analyzer to confirm that all programs are up to date. This is a cost-effective and easy approach to preventing cyber-attacks.
Employ the service of a security optimization agency
With a security optimization agency, you can leverage the expertise of a team of industry specialists in managing security issues and maintaining a more secure posture in the cyber world. Let them focus on the work of keeping you safe, while you focus on your revenue generation and expansion goals without worry.
Want us to take care of your data security needs, send us an email @email@example.com contact us on 01 912 5048.
Somewhere around the world, someone is punching their keypads real fast, or maybe slow – although I really like to picture it fast like in the movies – and here’s what they’re doing. They’re writing up codes and setting up malicious links just so they can slide behind your online security and steal away your personal data or that of your employees, or clients. Sadly, with new techniques, hackers are able to do this without raising any suspicions.
Now the big question is, how can you stop this? Here’s our answer to that. You first need to know what the major causes of data breaches are. How do hackers get in? Who or what can give them entry? Providing answers to these questions will help with creating a line of defense against attacks on your data. To help you with that, we compiled a list of top causes of data breaches and we’re going to share it with you in this blog.
Here’s our shortlist of top causes of data security breaches.
1. Weak passwords
You should be a little familiar with seeing those two words side by side. Basically, 90% of sign-up pages give you that “weak password” notification when you attempt to register a short and simple password. Bless the heroes behind those pages. Some even go as far as stopping you from moving to the next page until you create a strong password. However, some other pages give easy passes and we embrace it to our own disadvantage.
Weak passwords create a loophole in your security system and hackers are always ready to exploit that vulnerability.
2. Human Error
According to a Statista report, human errors are the second most popular cause of data breaches. Another report by Verizon revealed that one in five incidents are often caused by a mistake made by an employee.
Human errors could involve sending private information to the wrong recipients. It could also involve leaving a database of information online without any password or restriction. On this note, you might want to ensure that when using software like Google forms or sheets to collect user info, only a few trusted people can access the form. It’s a lot safer to give authorization to a few people within your organization than to make the form available to anyone with the link.
3. Misuse by authorized users
This might sound like a repetition of the previous point but it’s not. The major difference here is that this is usually intentional. Employees who have grudges with their organizations often seek to get back at them and see leaking company data as the best way to do that. In other instances, it might not be as a result of a grudge. However, employees can stumble on some inside information and decide to share it with an outsider for different reasons.
Fun fact; malware is a mix of two words – malicious and software, just like ransomware is a mixture of ransom and software. There are different types of malware and they can be used for different purposes. One prominent type is called RAM scrapers and it is used to scan the memory of devices to collect sensitive information.
POS systems are particularly vulnerable to this type of Malware and this could lead to huge financial losses as a result of the compromise of financial data.
Sitting at the top of the chart for causes of data breaches is hacking. 45 percent of data breaches are attributed to hacking. It encompasses many activities like phishing or social engineering, ransomware injection, and so on.
You can’t prevent hackers from attempting a data breach but with a proper security system set up, you stand a good chance of safeguarding your data from them or at the very least, recovering stolen data.
To find out about the strength of your security system and optimize for a better chance against threats contact us for a cyber threat vulnerability assessment today.
https://www.descasio.io/wp-content/uploads/2021/05/5-Major-Causes-of-Data-Breaches.png352624Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-05-12 15:05:062021-05-26 19:01:145 Major Causes of Data Breaches
Just like we have natural disasters and several other hazards in the physical world that we live in, there are also several hazards in the partially non-physical world of technology that we humans have succeeded in creating. Today, data security happens to be chief of them all.
Data security has been an issue in the tech world for years longer than our fingers can count. It first became a significant concern in the 1980s. The first set of viruses was the result of an error within an algorithm with the ability to replicate itself. After studying the error, tech geeks were encouraged to explore their new findings and it soon became another aspect of computer programming. Aren’t we unbelievable?
Years down the line, more harmful viruses have been created and hackers have developed new techniques for deploying these viruses into systems very easily.
The year 2020 was undoubtedly a year like none other before it. The world was plagued by a pandemic that took the lives of thousands, forced us behind doors, and crippled our economy. But, if you thought for a second that these sad events were enough to make hackers take some time off, well, think again.
Right in the middle of the pandemic, hackers went all out to set new records for malware attacks and data breaches. Here are some of the reports on data security issues in 2020;
Over 37 billion records were exposed due to data breaches
A reported total of about 3,932 data breaches occurred during the year. This led to the exposure of over 37 billion private and business records comprising email addresses, financial information, and others at the end of the year.
Global losses from cybercrime skyrocketed to nearly 1 trillion
Nigeria was one of the top African countries that witnessed cyber attacks.
Bringing it home, Nigeria was one of the top African countries to witness malware attacks during the year. Over 3.8 million malware attacks were launched at individuals and companies in Nigeria while over 16.8 million potentially unwanted applications were also detected on systems during the first 7 months of the year.
Zoom, Twitter, and Nintendo were part of top tech companies that fell prey to attacks
On July 15, Elon Musk, Barack Obama, and Bill Gates all shared a tweet with the same content. Or did they? The tweet read “I’m giving back to the community. All bitcoin sent to the address below will be sent back doubled! If you send $1000, I will send back $2000. Only doing this for 30 minutes,”. Well, if you ask me, that doesn’t really sound like any of them. However, the message reached over 350 million people and resulted in a recovery of £86,800 in stolen ‘donations’ within hours. Nintendo and Zoom also had their share of attacks both leading to loss of data.
Google blocked 18M malicious coronavirus emails on a daily basis during the pandemic.
Sounds like a huge number, but for hungry cyber frauds, it certainly wasn’t. Hackers attempted to use people’s worst fears at the time to lure them into traps. According to Google, some of these fraudulent emails impersonated government agencies like the World Health Organization (WHO). These 18 million malicious emails were asides from 240million COVID-related spam messages that Google was tracking on a daily basis.
With cybercrime attempts and resulting losses on the rise, both individuals and organizations need to be more intentional about investing in data security. Don’t take chances with your business, contact us for a cyber threat vulnerability assessment today.
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People are the key drivers of business and the most important factor of production. For organizations to perform optimally and compete effectively, they must maximize their human resource. One of the ways in which organizations can effectively achieve this is by ensuring that their staff is sufficiently engaged and motivated. This underlines the importance of the HR department in organizations today.
The Human Resources department handles key functions like recruiting, on-boarding, employee engagement, and performance evaluation, all of which require heavy data generation, analysis, and management. Today, the availability of cloud-based HR tools allows various HR departments to carry out their roles more seamlessly and efficiently.
Here are a few ways in which cloud technology is supporting the roles of HR officers today.
Researchers have proven that there’s a relationship between employee reward and motivation towards work. Although rewards could range from tangible – like financial benefits – to intangible – like recognition of employees on the organization’s blog or social media page – these rewards play a major role in improving employee performance altogether.
The use of cloud-based technology within organizations helps management extend more benefits to employees through the office of HR. One of these benefits has played out to be the key reason why some organizations have been able to retain their key staff. The benefit in question? Work from home policy.
Cloud technology, from Gmail to Collaboration apps like Microsoft Teams has been the major driver of remote working, which has allowed HR departments to effectively implement flexible working policies that allow staff to work from home. The ease that comes with this policy, which is swiftly becoming commonplace all over the world, has encouraged many employees to keep their job engaged.
Excessive workload created by paperwork can be eliminated by adopting the Cloud HR Software. With this adoption, all data can be sorted and stored in the cloud servers for easy access.
Security of employee information:
Since all the data is stored in the cloud server, there is no risk of losing information to natural hazards like fire outbreaks, burglary, or earthquakes. More so with cloud security, information stored on the server can be just as secure and also backed up in the case of data breaches or theft.
Effective monitoring of employee performance:
The adoption of artificial intelligence (AI) in Cloud HR Software can help with employee assessment, promotion, increment, and retention operations. By analyzing the data across the organization, The HR department can use AI to monitor employee performance and address issues proactively.
Rewarding and managing employee performance doesn’t have to be a herculean task. When “cloud” meets human resources, HR officers can adopt cloud-based tools, cut down on usually strenuous functions, and focus on other important parts of their duties.
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