Social media marketing is the use of social media platforms to connect with your audience to build your brand, increase sales, and drive engagement.

This involves publishing inspiring and interesting content on your social media profiles, listening to and engaging your followers, analyzing your results, and running social media promotions.

How to create content for your social media platform:

1. Define your goal

Doing this early on will guide your social media marketing strategy. As Godin explains, “your strategy is like building a ship. You need to know where it’s going to sail before you can start nailing planks of wood together.”

2. Know who your audience is

Understand your audience, what social media channels they are active on, know what makes them tick, what kind of information they like, what type of content they consume (video/words), as this will guide you on what to create.

3. Create a brand persona

Identify the best representation of a typical consumer in the company’s selected target market. The brand persona describes the consumer quite broadly – their lifestyle, purchasing behavior and attitudes that influences their decision making.

4. Create a content calendar

Maintain a social media calendar to let you plan ahead, batch your work, avoid last-minute content creation, drive brainstorming, and note down all your creative brainwaves for later. It’s basically the best way to avoid duplicating content.

How to win the hearts of your audience when creating content for social media:

• Create relevant content:

Remember one golden rule – create content that focuses on your audience and adds value to them. Doing this is more likely to connect the audience with your brand. Be sure to strike a balance between engaging content and promotional content.

• Have an aesthetically pleasing feed:

Your content should be well-organized and easily readable with a good flow. If your content looks attractive, there are good chances that your audience may want to engage with it. If they find your content appealing, they may even share it with friends and partners.

• Create a Call to Action (CTA):

This is the chance to motivate your audience to take real steps toward becoming a customer, partner or ambassador. It can be the determining factor between a lead and a conversion. For example; “Click the link in our bio to learn more”

• Post user-generated content:

This is any type of content that has been created by the target audience. It is great for two reasons – it engages your audience and creates greater brand awareness. According to a study, posting user generated content helps your audience trust you better.

• Leverage influencer marketing:

When an influencer is well known in a specific area, and when their audience sees them give their stamp of approval in that area, it increases trust in that brand awareness and willingness to be associated with it.

The key to the success of this is to: develop a plan, commit the right resources, set a budget, and be consistent with your message.

In this digital age where information can be linked and duplicated, protecting your information can never be overemphasized.

Today, the world has, and is still experiencing some distinct challenges stemming from the COVID-19 pandemic, especially for business leaders and everyday employees. Whilst many businesses have been fortunate enough to weather the worst economic effects, one key issue remains the successful transition from an in-person workplace to remote operations.

Businesses that have only functioned within traditional offices may well have effective working practices in place, but this doesn’t always necessarily translate to keeping your team tight and productive when forced to move outside of the working environment your practices have been designed for. As a result, some previously successful businesses have found themselves on the back foot with a little struggle.

Let us examine the importance of structure to remote work and its positive impact. We will also look at some of the tech tools that can prove vital to supporting your structure in an increasingly digital-reliant workspace.

Why is structure important?

Any business leader knows that organization can mean the difference between success and failure. As the structures within the office are unlikely to be easily duplicated outside of it, the change to remote practices without a new structure in place can very quickly lead to chaos. In many ways, your staff rely on the structure of your business. Structure helps set the expectations for task completion, operational stability, and the culture of the business itself. Interrupt essential components of that structure, and there can be domino effects across all areas which is why creating a business continuity plan is so vital.

When an issue such as the current pandemic occurs, forcing a shift in operations, a continuity plan provides a road map to ensure the smooth transition to a remote working structure. Your plan minimizes unnecessary disruption for both customers and staff.

How can you create a remote structure?

We know that structure is important, but how can we go about creating it? Obviously, there will be nuances for each business, but there are some core areas on which you should be focusing.

These should include:

1. Workflow

Create a formal structure for how employees’ day-to-day workflow should look in remote circumstances. Clarify how this differs from usual processes, and why. Produce a step-by-step documented approach that makes it clear who is responsible for each aspect of a project, and set out a clear chain of production.

2. Communication

Away from the office, communication can be one of the elements that very quickly fall by the wayside. This can be disastrous. Clear remote communications policies should therefore be implemented. Adopt secure video conferencing solutions that are easily compatible with calendars and scheduling applications and ensure regular team meetings with staff. This structure should include adherence to a single, secure communications platform — this not only helps to keep important business data safe, but it also promotes consistency.

3. Trust

The structure for remote operations certainly needs to include robust and consistent elements. However, micromanaging can be destructive. Leave room in your structure for staff to have some flexibility — perhaps in their working hours or setting priorities. Being constantly monitored is not practical for management, and it gives employees the impression they’re not trusted. Provide them with the remote tools they need and let them work. However, part of your structure should also include regular reviews to assess how successful this is for each employee.

4. What tools can help?

The key is to choose tools that best suit your workflow, the assets you will be producing, and the needs of your staff. Part of your remote structure should include clarity on whom these tasks should be delegated to, and what tools to deploy to ease staff workload. For example, Microsoft Teams, Gmail, M365 etcetera.

Conclusion

Structure is a vital component of any business, but an unexpected shift to remote operations can make traditional office organization impractical. That’s where Descasio comes in. We are your plug to help with the heavy lifting – understand potential challenges your staff could face working from home, and then equip you with tools that automate tasks while building you a structure to meet the business and employee needs in the middle. Contact us today.