Biswal Limited is a subsidiary of the R28 group holdings. The company builds, deploys and maintains infrastructures that enable leading telecommunication companies in Nigeria to provide quality service to their end users.
In today’s technology driven world, telecommunication companies play a major role in ensuring that activities in the digiverse continue to run smoothly and people can attain the level of connections that they desire with their families, friends, associates, clients and the rest of the digital community. This highly significant role places a huge responsibility on telcos to maintain quality service provision and stay consistent on the path of innovation.
For over a decade, Biswal Limited has provided the technical support that has enabled telcos to achieve this goal. The company empowers its clients to compete favourably within the telecommunication industry and provide the services that go on to shape the experience of businesses and people within the scope of their far-reaching tentacles.
For a technical service provider like Biswal, maintaining effective communication and collaboration internally is a high priority. Team members need to be in sync at all times to help them attain a height of innovation collectively. This led the company to Descasio’s doorstep.
Average is never good enough for our clients
According to Osas Agbonlahor, IT Manager Biswal Limited, “ Employees throughput and output rate at the time was on an average scale. Teams were only able to achieve half their potential in terms of productivity due to existing issues with our traditional mailing system and the absence of a collaboration tool at the time.”
“This was a major concern for us at the time, especially because we were onboarding more telcos at the time. Hence, there was a pressing need for us to expand our efficiency as a team as well as our productivity bandwidth”, he added.
Descasio takes us from average to high-performing
“After doing some research, we heard of Descasio’s competence in delivering collaboration services that truly work to bring team members together round the clock and so we reached out to them.”
“We were met with a high level of technical expertise and dynamic talents who provided a very clear roadmap for helping attain the position we had envisioned. They were very detailed in explaining what each layer of process will entail and this made it much easier to work with them, trust in their expertise and appreciate the value that they were bringing to the table”.
The Descasio team deployed an effective collaboration solution in the cloud, enabling our employees to access all of its features from different locations. The implemented solution helped to improve collaboration, effective task delegation and monitoring.
The results of these changes was an improved user experience for all employees, increased capacity for innovation, and an upshoot in team productivity.
Walking us through the transition
Moving from our traditional mailing system required a cultural change within the organization and this was not an entirely easy process, understanding that it takes time to build or change culture. However, the Descasio team was instrumental in ensuring that we had a smooth sail into the new module.
They provided step by step guides to heads of relevant departments to equip them to lead their subordinates into this new phase. They also organized and still organize several workshops for all our employees to help us see new values that can be derived from the solutions that they deployed for us, even as these solutions continue to experience upgrades.
Facing the gloomy pandemic situation
The pandemic was clearly a shocker for every business and every individual. We were not in any way exempted from this reality. Our employees had to work from home and we had to get used to being productive without being under any ocular supervision.
However, we would like to think that we were more prepared for the event, culturally, compared to some of our competitors. This was as a result of the transition that we had already made since Descasio’s intervention. with Descasio and the help that they provided to ensure that we mastered the dynamics of the solutions deployed.
Coming through on her promises
Descasio’s brand promise is to transform businesses through technology and for Biswal Limited, this is not just a statement but an experience.
Descasio helps businesses undergo a seamless, positive repositioning journey. With a vast array of solutions needed for effective, efficient, and excellent business processes, Descasio consistently provides tailored solutions focused on delivering sustainable and profitable outcomes to every unique business.
https://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svg00Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-12-16 10:56:002021-12-20 10:57:13Descasio helps Top Telecomunitcation Company Biswal Limited Improve Collaboration and Productivity During the Pandemic
Years before the existence of smart devices and dystopian sci-fi movies like the Matrix and Terminator, a certain individual had stumbled upon a great discovery that has continued to remain a major technology reference till today. Born in the late 1920s just before the great depression (a significant period) to a politically conscious family of European immigrants. Growing up, he had it very tough as his family traveled to different states across the U.S (his country of birth) seeking greener pastures before finally settling in Los Angeles.
As a teenager, he worked 2 different jobs as a Carpenter and a Fisherman to help his family. But one thing that stood out about this individual – aside from inventing the hydraulic orange-squeezer, a beloved device for fitness junkies – was his penchant for brilliance. He was already a Mathematics guru after teaching himself college-level mathematics using textbooks gotten from the California Institute of Technology, Caltech.
He studied Mathematics so much on his own that when he officially enrolled at Caltech to study Mathematics at the age of 16, he was allowed to skip two years of lectures (That’s equivalent to skipping 4 semesters of first degree in a University), a no mean feat! He graduated 4 years later (he briefly served in the US Army during the second world war before coming back to complete his graduate studies) and obtained his doctorate, also in the same field, in 1951 at Princeton University.
Now, back to his great discovery. In 1956, the great Mathematician organized a famous conference called the Dartmouth conference where he first coined the term “Artificial Intelligence” and established in his own words that, “Every feature of intelligence or learning aspects in principle can be so precisely described that a machine can seamlessly simulate it”. In other words, machines can learn and reason like humans.
More than 50 years later and counting, this theory espoused by this individual, who was later credited to be the Father of Artificial Intelligence, has been at the core of every technologically driven research and creation; think Apple, Google, Microsoft, Amazon, Tesla, etc, making it a game-changer in the world of automation.
Automation has been around throughout human history. The first tradition of automation dates back to Egypt in the first century AD. The mathematician and engineer Heron of Alexandria created the first vending machine. But the industrial revolution of the 18th and 19th centuries heralded the mass creation and use of automated devices which today is now the norm.
Automation describes a wide range of technologies that replace or reduce human intervention to perform repetitive and time-consuming processes. Human intervention is replaced or reduced by programmed decision criteria, subprocess relationships, and related actions.
Virtually everything is automated around us; think of all the endless automated SMS and email messages you receive from your favorite banks and fintech companies and even betting platforms, Automated Teller Machines (ATM) and Point of Sales (PoS) machines to automate payment processes at banks and supermarkets outlets respectively, airline and car park ticketing systems and other hosts of processes.
Business Processes To Automate
There are a lot of business processes companies can automate today. Here are a few examples of these processes:
Who wouldn’t want to automate customer support? While there is a significant case to be made for personal interaction when a customer has a problem, there is also plenty of value in proactively solving that problem with automation in the form of self-service help centers, chatbots, or other artificial intelligence systems.
Beyond simply speeding the time to resolution with an array of customer-facing features, customer service automation platforms provide insights into your business’s overall customer support process, allowing you to find opportunities to increase operational excellence.
Financial statements must line up to the penny and will always require some sort of human input, at the very least at the review and approval stage. But as earlier mentioned, automation isn’t limited to all or nothing—there is a tremendous amount of labour that goes into the reconciliation process, some of which computers are an ideal fit for.
Automating the accounting reconciliation process can eliminate paper-based, manual spreadsheets by adding new ERP accounts automatically, creating segregation of duties, making post-certification view-only records, and providing visibility of the whole process. By the time the process is ready for the human touch, all the hard work is done.
What do salespeople love? Closing deals.
What do they hate? Paperwork, or in the case of modern sales, updating a CRM.
In an ideal world, salespeople would spend the majority of their time on tasks that utilize their talents, such as prospecting and having conversations. Activities like call logging, filing, and handoffs to the implementation team are a necessary part of the job, but they’re also tasks that are ripe for automation. Between connected devices, paperless contracts, and automated call logging, digital workflows between various sales tools allow your sales team to spend more time selling and less time on manual data entry.
The Ripple Effect of Automating Your Business/Organisation
Automation can have a profound impact on any business. Companies with automated processes tend to outperform companies without any form of automation. A distinctive benefit for the former over the latter is reduced costs of lost profits (most companies lose 20-30% of revenue every year due to inefficient processes). Other benefits and effects of automating business processes include an increase in productivity and scalability, better customer experience, higher efficiency, lower errors, and save of work time.
As a 21st century business, automating your work process should be a no-brainer, especially if you wish to reap its benefit. Take that giant step now with Descasio, if you haven’t, to automate your entire business process.
https://www.descasio.io/wp-content/uploads/2021/11/descasio-why-you-should-automate-your-business-now.png20482048Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-11-17 13:15:242021-12-05 07:21:02Why You Should Automate Your Business Now
As a business owner, the cost of not investing in cybersecurity is huge. It’s like leaving your car keys on the ignition with your car doors open in a car park while shopping a few kilometres away. It is estimated that over $6 trillion will be lost annually to cybercrime from 2021. That’s more than the proceeds made from the global trade of all major illegal drugs combined.
You might be thinking that hackers in this clime are not as sophisticated as their destructive peers worldwide. Think again! In the last 10 years, Nigeria has lost up to N5.5trillion ($9.7 billion), that’s an average of N550 billion ($9.7 million) every year! Also, Nigerian companies recorded the second-highest percentage (86%) of cyberattacks worldwide behind India last year.
These staggering and scary statistics show that Nigerian businesses are far from immune to cyberattacks, let alone get attacked. This is why companies must set aside not so large a chunk of money to invest in standard cybersecurity software. It doesn’t just protect your company’s assets and data from being stolen but gives your business a fighting chance to last far longer as 60% of small businesses are expected to go out of business within six months of falling victim to a data breach or cyberattack.
Here are 12 powerful cybersecurity software products you can invest in to secure your business:
One of the increasingly popular and obnoxious ways to gain access illegally to sensitive information of a company is through malicious emails. This can be prevented by the use of the Barracuda Spam Firewall. Barracuda is one of the most popular cybersecurity companies in the world with a lot of security products geared towards protecting businesses from internal and external threats.
The Spam firewall, connected to the Barracuda security cloud, scans internal and external emails and incoming files using three layers of powerful virus scanning technology. Integrating this security software with your company’s
Fortinet Security Fabric
Most times, hackers attempt to hack into your system simultaneously from all angles. To prevent this, you will need a complex integrated security system like the Fortinet Security Fabric.
The FSF is a complex ecosystem of security networks that continuously assesses the risks and automatically adjusts to provide comprehensive real-time protection across the digital attack surface and cycle. The FSF is a great security solution for large enterprises with a vast and deep system.
Google Cloud Security
One of the most efficient and intelligent means of protecting your entire digital assets is Google Cloud Security. From businesses with a single asset like a YouTube channel to businesses with multiple digital assets, Google Cloud Security guarantees the topmost security.
Google Cloud Security quickly detects and halts cyber threats by deploying different solutions which include Security analytics and operations and Web App and API Protection to protect your business from future attacks. Top organizations like Twitter and Evernote have their assets secured with Google Cloud Security.
You can start with Google Cloud Security for free with $300 free credits available for use.
Just as the name suggests, the Intruder software is meant to crash the parties of potential hackers by blocking every pathway to an attack. Used by major brands, Intruder is an online vulnerability scanner that finds cyber security weaknesses in a company’s digital infrastructure, to avoid costly data breaches.
It also increases productivity as it frees employees to accomplish other important duties. The cybersecurity company claims to scan as many as 50 potential vulnerabilities delivering comprehensive data that can be used to strengthen the security structure of a company.
The software comes with a 30-day free trial. It also includes three pricing plans; the Essential, Pro and Verified plans.
Another cloud-based vulnerability scanner is the Syxsense Secure which provides end-to-end security scanning and usable insights to prevent cyberattacks from unscrupulous individuals or organizations.
Other features from Syxsense secure include Patch everything; a feature that automatically deploys third-party security patches to secure and support major operating systems, Quarantine Devices to block, isolate and kill infected and malicious processes before they spread, and Collaborate with Ease, a feature that enhances collaboration among the IT and security team.
The key selling point of this cybersecurity solution is the ability to combine all these features into one single cloud console.
Syxsense Secure also comes with a 14-day free trial and two pricing plans which are Syxsense Manage and Syxsense Secure.
Proofpoint Email Security
As earlier alluded to in this article, email remains the most vulnerable source of cyberattack for large and small scale businesses around the world. According to a Trend Micro report, 94% of targeted emails use malicious file attachments as an infection source. Also, 91% of cyberattacks begin with a ‘spear-phishing email, one of the most sophisticated ways cybercriminals steal sensitive information.
Hence, the need for a cybersecurity solution like Proofpoint Email Security which deploys Machine Learning enabled technology to catch both known and unknown threats missed by others.
The software also detects and blocks threats that don’t involve malicious payload, such as impostor email—also known as business email compromise (BEC), a favourite for cybercriminals.
There is no visible pricing on its website, but a contact form is available to fill.
Aside from Google Cloud Security which is arguably the most complete web and API security software out there, Acunetix offers a great option for businesses looking to secure their websites, web applications, and APIs. It also offers actionable insights after performing a deep scan of all web pages and complex web applications.
It is an intuitive and easy-to-use solution with functionalities like scheduling full/incremental scans and seamless integration to other software like Azure and Github.
It can be used by both small businesses and large enterprises. It comes in three pricing plans; standard, premium, and Acunetix 360. A demo can be requested.
Cisco Application – First Security
Most cybersecurity companies tend to offer a one size fits all approach for businesses looking to secure their online and offline assets which might not necessarily speak to the latter’s individual security needs. But Cisco Application – First Security offers different layers of cybersecurity approach that is closer, continuous and adaptive.
The different layers or products include Cisco Secure Workload which offers automated protection micro-segmentation based on recommended policies tailored to your applications, Cisco Secure Cloud Analytics which detect and respond to advanced threats across private and public cloud networks, Cisco secure Access which Establish user-device trust and highly secure access to applications, AppDynamics which performs monitoring and deep insight into transaction behaviour and metrics for applications running in public and private cloud environments and finally Cisco Secure Application which prevent and detect application vulnerabilities across your digital business.
The Cisco Application – First security’s adaptability to different cybersecurity needs makes it a go-to choice for big and small enterprises alike.
One of the best cybersecurity automation tools for software companies out there has to be the Netsparker. The tool’s unique dynamic and interactive scanning capabilities are top-notch amongst its peers.
Netsparker offers features and functionalities for automating the security testing throughout the software development life cycle (SDLC). These features save a huge number of hours for team members, identify vulnerabilities that matter, and help security and development teams get ahead of their workload.
Netsparker claims they consistently identify more vulnerabilities and return fewer false positives than other scanning tools.
Another unique offering from the application is its capacity to perform comprehensive scanning while detecting vulnerabilities within a very short time. It also assists developers with actionable feedback that helps them produce more secure code meaning less work for your security team.
As earlier mentioned, the Netsparker tool is incredible for software companies looking to protect their assets throughout the SDLC.
Sophos tagline says it all “Sophos stops Ransomware”. Just the kind of messaging that will get companies chomping at the subscribe button.
The British-based security software company, through its unique security products, offers protection against known and unknown malware, spyware, intrusions, unwanted applications, spam, policy abuse, and data leakage and also provides a comprehensive network access control to businesses.
Some of these products include Sophos XDR which can intercept and investigate threats across endpoints, servers, firewalls, and other data sources, Sophos MTR which automatically neutralizes the most sophisticated threats, Sophos Cloud Optix, Sophos Emails, Sophos Phish Threat, etc.
A free trial is available for businesses looking to test the waters.
Viper is one of the oldest security software companies out there, and like new wine in an old bottle, they’ve been able to adapt to the changing cybersecurity landscape to remain one of the go-to security platforms.
They offer comprehensive layered protections that cater to both personal and business needs. Some of the features Vipre offer include simplified solutions to protect businesses from online threats and data risks, an all-inclusive package and scalable pricing, unparalleled protection for email and endpoint security with the help of AI technology, and a fully integrated solution that is easy to deploy and manage.
Vipre business protection which is suitable for large and medium and small scale enterprises alike is available in three pricing plans i.e. Core Defense ($96 per user per year), Edge Defense ($96 per user per year), and Complete Defense ($144 per user per year).
Norton has evolved over the years from being seen as just an antivirus software to an all-inclusive cybersecurity company. In addition to the aforementioned Antivirus, the company offers different cybersecurity solutions such as Virus Removal, Malware Protection, Cloud Backup, Password Manager, and Secure VPN. It also offers an extra layer of protection for gamers, an interesting distinction from the rest on this list.
Other features include five-layer protection for recognizing and blocking threats, cloud backup services that can store and protect files and documents, a simple, secure, and smart solution for managing passwords, a secure Norton VPN that helps block hackers from seeing what you do online and a series of Norton 360 plans.
Norton is suitable for all businesses looking for top-level digital protection and provides a 30-day free trial for Antivirus while the price for Norton 360 starts at $9.99 for the first 3 months.
It’s digitally suicidal if you don’t have your online assets protected by any of this cybersecurity software on the list. Thankfully, Descasio has got you covered. We’ve partnered with some of these security companies that can comprehensively secure your entire digital assets at the most favourable pricing.
https://www.descasio.io/wp-content/uploads/2021/10/descasio-powerful-cybersecurity-software-to-secure-your-business-2022.png20482048Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-10-27 17:05:152021-11-17 16:45:5912 Powerful Cybersecurity Software To Secure Your Business in 2022
A couple of years ago, a friend of mine, a young versatile entrepreneur, had launched a revolutionary financial product to bridge the credit gap for the unbanked. His product gained incredible traction in the first year with over 100,000 users downloading the app and a million naira in processing.
Unfortunately, a chink was found in the company’s armoury unexpectedly halting my friend’s upward trajectory. The company’s database was hacked, wiping out its entire financial records and customer base.
What is a Cyber Attack?
A cyberattack is an attempt to steal, alter, or destroy a specified target by hacking into a susceptible system. According to Wikipedia, cyberattacks can range from installing spyware on a personal computer to attempting to destroy the infrastructure of entire nations.
The Consequences of CyberAttack
Twenty one years into a much more digitized century, a million and one online tools have popped up for big and small companies to optimize regular work processes with.
The cost incurred from a cyberattack or a data breach is mind-blowing. According to a report from Atlas VPN, over $1trillion (N504 trillion) was spent on cybersecurity or given up as a result of a cyberattack in 2020 (this cost was exacerbated by the COVID 19 pandemic).
And this is not abating any time soon. Cybersecurity Ventures, a cybersecurity research firm, expects global cybercrime costs to grow by 15 per cent per year over the next five years, reaching $10.5 trillion annually by 2025 (more than 10x the expected GDP of Nigeria in 2025).
These staggering stats only point to one thing; companies all over the world are losing the cyberwar to hackers, most especially small and medium-sized corporations where it is estimated that 60 per cent go out of business within six months of falling victim to a data breach or cyber attack.
Already, 1 in 6 companies pays a ransom to hackers according to the annual Hiscox Cyber Readiness Report.
Back home in Nigeria, the statistics are grim as well. According to a British software and hardware company report, Nigerian companies recorded the second-highest percentage (86% were targeted by hackers) of cyberattacks worldwide behind India last year. In 2019, a report by Serianu, an IT Services and Consulting firm, Nigeria lost $649 million (N327.1 billion) to cybercrime.
This shows that Nigeria, and in extension, Africa isn’t insulated from this ongoing cyberwar. Africa is increasingly the target of cyber espionage, making it imperative for businesses across the continent to find effective ways to protect their assets from would-be hackers.
Here are 6 easy ways businesses can avoid being hacked:
1. Multi-Factor Authentication
The easiest and most popular way to breach a company’s backend is through password theft. According to a 2020 Verizon data report, 81% of the total number of breaches leveraged stolen or weak passwords. Also, in a breach report done in 2019, over 1 million passwords are stolen every day. What’s worse is most hackers do the bare minimum to hack these passwords. When it comes to password security, all a hacker needs is an employee’s insistence on being the weak link (you know what they say about the weakest link?).
Thank goodness there are ways a company can guard against such monstrous vulnerabilities and one of them is the use of Multifactor Authentication like Google and Microsoft Authenticator to help stave off would-be snoopers. In addition, employers can put in place second-level security protection like tokens and biometrics for their employees.
2. Don’t Click That Link
Employees are daily bombarded with emails, but quite a lot of them are intended to steal sensitive information. This is called phishing, which tricks victims into revealing vital and personal information to the attacker. Phishing attacks are increasingly becoming the norm. A 2019 Verizon Data Breach Investigation Report estimated that 94% of malware are delivered via email while in a 2019 report done by Symantec Internet Security Threat Report, 48% of email attacks are office files.
This makes it imperative for businesses to adopt anti-phishing strategies to guard against regular phishing attacks. Some of these strategies could include using more sophisticated anti-phishing filters, user training for employees to recognize phishing attempts and deal with them immediately, setting up firewalls and security measures.
Most importantly, employees and business owners should learn NOT to click on a link or download any file until sure!
3. Invest in Security Software
Investing in cybersecurity software and firms is a no-brainer for businesses and organizations looking for a holistic approach to protect their data, especially in a year where global spending on cybersecurity is expected to exceed $1 trillion. This is more pertinent for small businesses as they are more prone to data breaches.
A trusted anti-spyware will limit a company’s exposure to snoopers by quickly detecting malicious applications.
4. Training Training Training!
You can spend all the gazillion dollars you have on anti-spyware software but if your employees aren’t versatile enough to quickly detect or identify malicious links or are careless with their company’s credentials, your business will always be susceptible to cyberattacks.
According to an IBM study, over 95% of cybersecurity breaches are due to non-IT-related human error. This means for every 10 breaches that occur in a company, only 0.5 are due to non-human error.
This makes training of employees in basic cybersecurity very imperative. Employees must understand what a malicious attack looks like and must be careful enough not to disclose confidential details to third parties.
5. Encryption is the Key
Except you are trying to cyber spy on North Korea or into the espionage business in general, you don’t need high-level complex encryption to protect your business from cyber-attacks. However, you still need standard level encryption for your data and entire work process to keep the low life, online snoopers, away.
If you don’t already know, encryption is the process of converting information or data into a code, especially to prevent unauthorized access. Encryption plays its most important role when two parties intend to exchange confidential information across digital platforms.
Think of it as Harry Potter’s invisibility cloak or switching on stealth mode in the middle of a splinter cell mission. Your messages will travel right through the noses of ill-intentioned parties and stay undetected.
6. Watch Your Employees!
Your employees are the heartbeat of the company. On the flip side, they can also act as the death knell to a company by contributing, either deliberately or inadvertently, to its downfall through cyberattacks.
To guard against this, avoid/limit the sharing of very sensitive data to your staff. If you must share this data, ensure you plug all potential leakages. If possible, create a sort of ‘Watch System’ for your staff, but this must not impugn their rights to privacy.
Most importantly, put a premium on employing the right and trusted person who will do nothing to sabotage your business which includes subjecting it to cyber hacks.
In conclusion, you need to ask yourself a brutal question; can your business withstand a cyberattack without collapsing under the wave? If your answer is a no or a wimpy yes, then you need to adopt some of (if not all) the cybersecurity solutions in this article.
https://www.descasio.io/wp-content/uploads/2021/09/6-ways-to-keep-hackers-away-from-your-business-files.jpg625625Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-09-17 11:11:222022-04-06 17:08:076 Ways to Keep Hackers Away From Your Business
Throughout the ages in history, humans have relied on varying tools, not just to survive, but to stay dominant and ahead of others. More particularly, some of these tools were used for optimization purposes.
The Stone Age tools of the prehistoric era like the Handaxe (a multipurpose food gathering tool), fire controller (a technological evolution at that period), and Bone tool served as a huge advantage for those who wielded them. Think of them as the Elon Musk and Bill Gates of the prehistoric era.
These tools have greatly enhanced and reduced efficiency and overhead cost respectively, digitally transforming businesses that have adopted them and giving these businesses the edge to always stay ahead of their competition.
DT Assessment Tool
One tool that stands out in the 21st century is the Digital Assessment Tool, a tool that specifically helps organizations across all industries determine their level of readiness for embracing technology translation – a platform dedicated to positioning your business to be at the forefront of digital transformation. Call it the Houdini of tech solutions and you wouldn’t be firing blanks.
Since the release of the tool a month ago, over a thousand organizations have already used the tool to check their digital maturity, a very useful parameter to determine if your company is technologically driven. The higher your company is on the digital maturity scale the digitally transformed it is.
Below are five lasting effects the DT assessment tool will have on your business to stay ahead of the competition:
The Future Becomes Your Oyster
One of the most transformational effects on your business after making use of the DT Assessment tool is the realization of what it takes to get your business ready for future disruptions.
For example, a modern commercial transportation company with fleets of combustible engine cars will easily be disrupted and rammed into (all pun intended) by a commercial transportation company that has invested in a fleet of electric cars.
Taking the DT assessment will arm the former with the ample information needed to digitally transform its business model to survive the impending tsunami and favourably compete with and get ahead of the latter.
Less Money to Spend Based on Available Data
Here’s a telling stat: According to an Adobe study done six years ago, 82% of companies still very much invest billions in paper usage.
Even the pandemic and the advent of remote working hasn’t slowed down the use of paper as the paper market is expected to see positive growth for the next 3 years.
The good news; this is the biggest opportunity to get ahead of the curve by eliminating paper-based tasks in your business processes, saving huge amounts of money, and investing it elsewhere. An example of an industry that has eliminated paperwork is the Fintech industry.
This essentially is what the DT assessment tool is all about, identifying what your business needs to let go to position it for digital transformation based on data about your business.
It’s hard to keep up as a business owner or manager when so many business processes are executed in real-time which can easily lead to broken and dysfunctional processes. This is especially true for large and medium-scale businesses.
The DT Assessment tool can help fix these redundancies by assessing internal work processes and showing you a clearer picture of what your business needs with the right software.
Find Your Solution
As stated earlier at the beginning of this article, there are millions of technology solutions out there in the digital world. The upside is that we get to be spoilt for choice. And the downside? We get to be spoilt for choice.
As a result, many companies find it difficult to determine what solutions are most appropriate for them among the pool of existing solutions.
Do I need to adopt Microsoft Teams because my competitors adopt the same? Or should I use an alternative tool with a different offering in an attempt to outperform them? These are questions that many business owners have been troubled with over the years.
However, with the DT Assessment tool mirroring your business processes back to you in the clearest form, you will be able to determine what solutions are a perfect fit for broken workflows.
You’d also get some recommendations on suitable solutions to adopt in specific areas after completing the assessment.
Rinse and repeat
We live in an ever-evolving business landscape where you have to use your best paddles at all times to move along the current. Those paddles in the form of the DT Assessment tool is your guide to help your business consistently stay ahead in the race.
It is advised you take the assessment periodically. This is also to ensure the tool naturally adapts to your business needs and predicts the right changes for your business to grow.
There is no better time to assess the digital maturity of your business. The tragic Covid19 pandemic has forced quite a lot of companies to take the digital transformation journey, but some has unfortunately found that journey tedious.
The DT Assessment will make that journey less tedious and seamless.
https://www.descasio.io/wp-content/uploads/2021/09/DT-Assessment-Banner-post-banner-01.png8021063Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-09-07 12:43:332021-11-09 15:13:285 Reasons You Must Use This Online Tool to Stay Ahead of Your Competition
Technology has come a long way since we first had a glimpse of what it could do. While that may sound cliche, there’s a whole lot of truth and mind-blowing detail wrapped in that simple statement. At the initial stage of technology’s arrival, we familiarized ourselves with hardware like printers, desktops, laptops, mobile phones, and lots more, and we used them to complete simple tasks with basic software for messaging, keeping time, taking pictures, and saving dates on our calendar. However, with time, the software has evolved massively and that has started an entirely different revolution under which anything can be made possible and easy too.
Today, there are over a billion applications on the different app stores that exist, enabling us all to do just about anything we can think of.
Surviving through the pandemic has been hard, but with technology, businesses have been able to shut the doors to their physical offices and open a wider door online. Teams that have been dispersed across the world have been able to bridge the distance using collaboration software, complete million-dollar projects right from the comfort of a couch and celebrate wins – whether big or small – together.
Riding on the wings of this technological revolution, we at Descasio have continued to create tailored solutions for businesses of all sizes across Africa and beyond. Transforming businesses through technology has always been our goal. To see local businesses gain the digital advantage and begin to play on the global field is all that we live for.
To make that transition process easier, we recently launched a tool that allows business owners to run an X-ray of their business to find out which bones are cracking and which ones could use a little bit of firming up.
Typically, this solution helps businesses conduct a self-assessment, see what areas they need to improve on, see how technology can help them achieve better results in those areas, understand what technology solutions will be more appropriate for them, and get recommendations on the next steps to take in achieving their desired business outcome. In this simple guide, we’ll be showing you how to use our Digital Transformation Assessment Tool.
Our Digital Transformation Assessment Tool can be accessed via your web browser on smartphones and PCs of all kinds, i.e. IOS, Android, and Windows. To access the tool, open your web browser and type in the URL as seen above. Or simply click here to be redirected to the tool.
2. Sign up
Sign up in one easy step by filling in your desired email address and a unique password. We are very big on security. Hence, we’ve done everything possible on our path to ensure that this tool is 100% safe for users. However, we encourage healthy security practices for all our customers and so we advise that you do the following both here and elsewhere;
1. Create passwords with a minimum of 8 characters.
2. Write some letters of your password in uppercase. It doesn’t always have to be the first character, you can mix it up to reduce the chances of hackers guessing your password.
3. Use special characters (*, ‘ , ^, 🙂
4. Do not share your password with any unauthorized or unknown user.
Select the appropriate answer for each question
To make the assessment easier and faster for users, we have provided a set of options for each question. This way you wouldn’t have to spend long hours thinking of the best way to construct your answers and can complete the assessment in as little time as 10 mins. However, we implore users to select the most appropriate answers for each question as it relates to them, as this will impact on the accuracy of the report that will be issued to them at the end of the assessment.
a. Monitor the progress of your assessment
Easily monitor the progress of your assessment by watching the progress bar on the bottom left of your screen.
b. Pause and resume your assessment
Need to attend to urgent tasks right in the middle of your assessment? Not to worry. You can easily hit the “Save & Continue Later” button at the bottom right of your screen to save your assessment and resume later.
Get a report on your business’s digital maturity profile
Now to the main tea – the report. After ticking your way to the end of the assessment, hit submit and do a little stretch. Your digital maturity report should be waiting on your screen as soon as you look back down.
Get recommendations on how to improve your business across critical pillars
In combination with actionable insights into your business’s current position on the digital maturity scale, you will also be getting recommendations on how to improve your business processes, customer experience, and products to help you meet your business target.
Now you know exactly what you need to do, so don’t gamble. Don’t hesitate. Take your digital transformation assessment today.
https://www.descasio.io/wp-content/uploads/2021/08/Blog-Image.png439722Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-08-06 12:05:332021-11-09 14:31:24How to Use This Important Digital Tool to Increase Your ROI
Check Out the Top 21 Digital Tools To Try Out On Your Business in 2021
Since the start of the third industrial revolution – also known as the digital revolution age – in the mid 20th century, businesses and corporate organisations have always adopted improved ways to function digitally.
The rapid adoption of digital tools by businesses didn’t begin until the late 90s at the height of the internet boom. This golden era heralded the rise of digital products like cloud software which have transformed the way businesses and organisations store important data from meagre physical hard drives sizes of the 60 to the 90s to powerful giant servers housed by software companies like Microsoft Azure, Amazon Web Service and Google Cloud Platform.
Using efficient and innovative digital tools has many advantages which include customer satisfaction and retention, improved internal and external communication, time optimisation, low customer churn out rate, information centralisation, etc.
Digital tools are online platforms or software applications leveraged by businesses or individuals to perform quick and optimised functions that ordinarily takes forever to accomplish without them.
The Rise of GAFAM
Most businesses and organisations that have transformed or are in the process of transforming digitally have adopted the use of some digital tools owned by Google, Apple, Facebook, Amazon and Microsoft also known as the Big 5. From cloud storage, collaboration, security, to communication tools, these tech giants have it covered.
Over the years, digital tools have slowly grown from performing very basic tasks easily done by new interns to more complex tasks usually undertaken by high level engineers and managers. This evolution has greatly improved and saved productivity, output and output respectively, reducing the need for busywork in the workplace.
The Right Digital Tools
Beyond joining the digital transformation wave, It’s imperative that businesses choose the right digital tool that works for them. For example, an upcoming fashion brand will quickly improve its operational process digitally with a Customer Relationship Management tool like Zendesk, while a Logistics company will prioritise the use of several management tools.
Some tools remain very necessary to integrate across industries and we’ll take a look at 21 of them. Here are 21 digital tools businesses should promptly adopt this year if they haven’t:
1 DT Assessment tool
Businesses that adopt digital technologies with no other strategy than the sheer aim to compete have found themselves in a puddle 9 out of 10 times. This underscores the importance of the digital transformation assessment tool for businesses.
The Digital Transformation tool will enable businesses to look inward and find out how ready they are to adopt technology, based on their current operational process and also provide recommendations to help businesses understand what technologies they need to adopt. Ultimately this will help to ensure that businesses can guarantee high returns on their investment in technology solutions.
2 Microsoft Teams
Microsoft Teams is one of the most effective digital tools out there for businesses that want an all-in-one package. It gained prominence during the pandemic last year. The collaborative software, replacing other Microsoft messaging and collaborative platforms like Skype and Classroom, consist of a chat feature where users can chat seamlessly with other users both one on one and as a group, file sharing, meeting, live event and a video/audio call feature.
Microsoft Teams is itself an online workspace where Team members can get work done.
3 Zoom Video Communications
The Zoom app was pretty much an inconspicuous digital tool that gained so much traction as the go-to social distancing tool during the surge of the COVID 19 pandemic last year. This led to Zoom being the fifth most downloaded mobile app worldwide in 2020 at 477 million downloads.
The video conferencing platform is best used for remote working, distance education (usually known as webinars) and all those boring Monday meetings.
The app can be downloaded from the Apple app store and Google Play Store and also on desktops.
4 Whatsapp Business
For most individual businesses, especially on social media, the Whatsapp Business app is the go to digital tool. With features such as a business profile, catalogue to show your products and services, auto messaging, QR codes to invite new customers and other features, Whatsapp business allows businesses to enhance operations and provide them with a professional and personalised way to engage with their customers.
The messaging app was created by Facebook as a standalone application for business owners and can be downloaded from the app and PlayStore.
Interfacing with a lot of old and new customers seamlessly can be a hassle if your business has yet to integrate with the right customer service software. This is where Zendesk comes in. The tool helps optimise your customer relationship with features like messaging and live chat, ticketing system, voice, answering bot and so much more.
6 Sage Cloud Accounting
One of the best accounting software out there, the Sage business cloud accounting platform is a truly transformative digital tool for any business that has adopted it. The software comes fully fitted with advanced inventory, stocks management, invoicing, debtor management, etc and can be used across all industries.
Social media has increasingly become a very important medium used by companies and organisations to communicate with customers. But managing several social media accounts at the same time will require social media management tools like Hootsuite. With Hootsuite, you can manage, plan, schedule and analyse all your company’s social media platforms (LinkedIn, Facebook, Instagram, Twitter and Youtube) and contents in one place.
The platform comes in 3 different plans; Professional, Teams and Enterprise and can be accessed on the web and downloaded from the app and Play Store.
8 Google Workspace
Arguably the most used digital tool by businesses and individuals due to its simplicity and seamless integration, the Google Workplace, formerly known as Google Suites is a powerful digital transformation tool. The collaborative suite includes well known digital tools like Gmail, Calendar, Docs, Slides, My Tasks, Drive and a number of others that employees can use to share real time information.
The digital tools under the G Workspace package can be used independently or jointly.
Before its ban, Twitter was one of the most favorite online tools used by Nigerian businesses for the quick dissemination of information about their offerings.
Its disposition to capture a lot of audience in a matter of minutes makes it a go to affordable marketing tool for small businesses.
Another popular collaborative digital tool businesses can use to work remotely is Asana. Created by a former Facebook co-founder Dustin Moskovitz, Asana is a web and mobile application designed to help teams organise, manage and track their work.
Unlike Microsoft Teams and Google workspace, Asana is a bit limited in features that include automated workflow and reporting, but it’s still a great option especially for small-scale businesses and startups.
11 Google Marketing Platform
This is one of the best digital marketing tools for any B2Bs or B2Cs looking to gain visibility and traction.
The Google Marketing Platform offers solutions like Data Studio (check below for more information), Analytics for reporting, Optimize to test your app or web products and Surveys for fast and reliable opinions from your customers for both Small businesses and Enterprises comes loaded with a lot of rich offerings.
12 Google Data Studio
The first data analytics digital tool on the list, the Google Data Studio is a data analytics tool like no other. Simplistic in its usage, the tool is used for converting data into customisable and visualisable informative reports and dashboards.
A product of Google Marketing Platform, the Data Studio features include Data Connectors for seamless integration with other Google platforms like Google Sheets and Google Ads, Data Transformation to transform raw data into meaningful information and Data Visualization.
As the name implies, it’s a box where you can drop stuff. Well, it’s a little more than that. It’s a gigantic, remotely accessible box where you can drop and access any of your files.
With Dropbox, you can easily share different files, no matter how large or small, with the rest of your teammates, making it easier to collaborate and co-create. Dropbox can be easily accessed from any computer, mobile device or web driver and its creators assure users of optimal security during file transfers.
14 Microsoft Azure
Build applications to meet customer demands using AI and machine learning. Test, deploy, manage and scale applications up and down depending on demands.
Do all of this and even modernize your existing applications with Microsoft Azure.
Do we even need to go deep into this one? I’m guessing no. But we’d do it anyway for the sake of those who aren’t still in the know. One of the most important tricks with marketing and digital marketing is understanding where exactly your customers are and meeting them right there.
With this in mind, think of who your ideal customers are, think of what they’d most likely be doing during the day at every moment when they get a breather from work. If you can picture them scrolling through Instagram feeds, then you already know your business page should be one of those feeds they’re feeding on. (hmmm. So that’s why they call them feeds. Oh! you just learnt something extra. I should get a tip for that).
This tool enables users to create websites or blogs for any purpose and helps manage the contents deployed on the website after creation for great SEO ranking.
WordPress is one of the most popular content management systems. As of May 2021, 41.4% of the top 10million websites around the world uses WordPress.
This tool enables users to create websites or blogs for any purpose and helps manage the contents deployed on the website after creation for great SEO ranking.
TalentSoft is a cloud-based HR software that enables Human resource managers to have better interactions with other managers across the organization as well as employees. The tool has a wide range of features that caters to different HR functions like, recruiting, employee engagement, onboarding and more.
TalentSoft adapts to HR practices across different countries and organizational structures, making the tool effective for talent management on a global scale even whilst it respects local requirements.
Your business is incomplete without an email marketing tool. One of the most popular digital email marketing tools out there, MailChimp is virtually used by any business – including news platforms and podcast hosts – with a moderate or large customer/audience base.
The MailChimp features which include Audience Management for segmentation and targeting, Creative Tools for content creation, Marketing Automation and Insights and Analytics allow for seamless and faster interaction with customers and integration to other digital tools.
Very few digital tools offer so much comprehensive digital interaction for businesses the way HubSpot does. The HubSpot platform packs a big punch; it combines customer relationship management solutions, inbound marketing solutions and other digital solutions into one package and can be integrated with other popular digital tools.
The platform also offers easy to use free features to help businesses grow their audience base online.
Trello is a visual collaboration tool where users share and manage projects. Unlike most collaboration tools on this list, Trello’s unique offering is in its powerful visual perspective to remote work.
Not considered as a go to option for most businesses due to its limited features, it’s still an attractive option for users who want a fun and simple interface to work on.
A list of digital tools for businesses is not complete without a payroll management tool like PayFit. The tool completely takes away the hassle of manually preparing and processing payment of employee salaries and entitlements from Human Resources managers by automating the process using various features like employee portal, onboarding and reporting and exports.
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Wakanow is a leading online travel agency founded in 2008, with locations scattered across Nigeria and an office also in Ghana. Their services include Hotel, Rides, Travel Sim and WakaCargo.
With a YoY consistent growth rate (except for last year due to the COVID-19 pandemic), Wakanow has remained the top online travel agency in Nigeria. This steady and continuous growth has created a need for an affordable, secure and scalable cloud solution for real time data storage of the company’s files and applications for easy access. Descasio in collaboration with Microsoft has been able to offer this service to Wakanow for the past 18 months.
Prior to adopting Microsoft Azure provided by Descasio, Wakanow operated a hybrid technology, partly moving to the cloud in late 2015. But 5 years down the line, the company couldn’t handle the cost.
“The cloud was and is a great option until we realized the cost was eating away our pockets. We were on an Enterprise Account subscription however, due to limited knowledge at the time it wasn’t a suitable plan for the organization.”
Amechi Ayegbusi, Head IT Infrastructure, Wakanow
This caused a great strain on the company’s revenue and its overall operational process.
Our Primary Aim is to Optimise Cost
In 2020, Wakanow partnered with Descasio as its Cloud Solution Provider as a cost saving measure.
“Since our primary aim was to optimize cost in the cloud and not to move away from it, we reached out to Descasio. They helped us to move to a more sustainable plan.”
This has greatly reduced the cost of cloud services and enhanced the efficiency of the online travel company.
“After we signed with Descasio, We had one on one sessions where we had a breakdown of each resource and their cost implications. Thanks to this in-depth analysis we were able to cut down costs by 45%.”
Some of the cloud solutions Descasio offer include Cloud Database Management, Cloud Compute, Cloud Foundry (a software that lightens the operations team’s workload by freeing up resources and minimising human error), Application Modernisation and Azure Stack.
These cloud offerings have made Descasio the number one go to Cloud Solution Provider.
Bar Set High
For Wakanow, Descasio has set the bar high as a Cloud Solutions Provider
“Working with Descasio has been magnificent, the service has been nothing but pleasant. Right from day one, migrating our resources, the relationship felt natural and harmonious. Descasio has set the bar high.”
https://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svg00Team Descasiohttps://www.descasio.io/wp-content/uploads/2020/10/decasio-logo.svgTeam Descasio2021-06-29 20:08:292021-06-29 20:08:31How Wakanow Partnered with Descasio to Cut Down Cost By 45% in 18 Months using Azure.
It is unimaginable to start a business right now without thinking of its digital journey. In today’s world, going digital is the only way you can stay ahead of the competition as the world continues to move swiftly in the digital direction.
Before taking that leap from the traditional mode of business operation to digital, business owners must understand what it all entails. In this blog, we will be sharing with you ten things you need to know about digital transformation. But before we get into that, let’s lay some foundations and start with the definition of digital transformation.
What is Digital Transformation?
Digital transformation is the cultural, and operational change of an organization, industry, or ecosystem through smart integration of digital technologies, processes, and competencies across all levels and functions in a staged and strategic way. Simply put, it is all about strategically using technology to enhance internal business processes, products, and ultimately consumer experience.
A typical example of an aspect of digital transformation that we all witnessed recently was businesses switching from working from a physical location to working remotely and using different cloud-based software to collaborate and keep the workflow going.
In that scenario, we notice two major factors; a change in operation, the use of technology to support the operational change. These two factors combined is what digital transformation is all about.
Why Digital Transformation?
Our lives are being transformed daily using technology. We once trooped into banking halls to perform one form of transaction or the other, that process has been digitally transformed with the advent of banking apps, PoS and other digital payment tools.
This is just one amongst diverse examples of the huge impact of technology on processes. With digital comes convenience, ease of access, reduction in latency, increased return on investment (when properly deployed), scalability and many other values that businesses and their customers can benefit from. Hence, its importance.
Here are the 10 things about Digital Transformation you need to know.
The Future is not Digital
Going digital belongs to the past. Digitally transforming your entire business process is what determines the survival of your company/business in the future.
But digitally mature companies that have embraced and invested in technology in their early stages are more likely to transform quicker than the companies with little or no digital awareness.
Luckily, most businesses across all spectrums especially in Nigeria have woken up to the reality of a complete digital transformation.
Gen Z want to associate with Digitally inclined Brands
The major driving force behind the adoption of digital tools by brands are the Gen Z (people born after 1996). This digitally savvy demographic has made organizations to completely overhaul their business strategies in order to target and satisfy them, invariably making the demographic the biggest push for digital transformation.
Customers are the front and center of Digital
For most organizations, their journey into the digital world is mostly based on the parallel switch of a lot of their customers from offline to online. We can clearly see this shift from the Digital 2021: Nigeria report released by DataReportal which revealed that Nigeria’s increasing internet penetration rate currently stands at around 50%.
As more customers switch on that online bulb, more businesses will have little choice but to start their transformative digital journey to ensure that they are right where their customers are at.
Assessing your digital readiness is important
If it’s so important, then what exactly is it? Simply put, Digital readiness is defined by the level at which an organization or its workforce is prepared to transition into digitized workflows that are enabled by software and technology. To know this, organizations will usually have to sit through a consultation session.
Thankfully, with Descasio’s soon to be released solution, businesses will be able to complete this process faster and without having to interface with anyone.
Data is everything, or at least almost
Brands and organizations in the past hardly get any insight on their marketing campaigns and other initiatives. But with digital, organisations can turn to analytics and media monitoring tools to get better insight through data, insight that can help businesses to scale. It’s a total game changer for businesses.
Social Media is the new customer service desk
Listening and responding to customers across all social media channels (except for twitter currently) sounds daunting if you’re just getting started with some of the social media apps – like LinkedIn – on your own phone.
But a host of tools designed for social service makes it easy to highlight customer needs, integrate social channels into your service workflows, and start measuring brand sentiment and activity across social media.
Meeting your customers where they already are is a big part of winning business in our digital world. Approaching social service with a digital transformation mindset can really spell the difference between struggling to keep up with customer needs and turning service calls into opportunities to grow your brand.
AI is the go to digital tool for Businesses
Artificial intelligence systems can be incredibly helpful in their ability to comb through vast amounts of data in search of useful patterns and other insights and it’s no wonder big organisations and small and medium scale enterprises are in love with it.
The right skill set is needed
In considering undertaking the digital transformation journey, you must be aware of the fact that you might need to bring on digitally savvy people to the team in necessary areas and train existing staff members to use adopted technology in order to ensure a smooth run.
Any Businesses Can Be Transformed Digitally
Regardless of size or industry, every business can and should take steps to transform their operations through the use of technology. The most important thing is for the business to be able to pinpoint the areas where transformation is needed and plug in the relevant tech solutions that can bring about that needed change.
When this is done, the company can then monitor results and optimize as they go on.
Like Cryptocurrency Digital Transformation is Here to Stay
The world is currently bitten by the cryptocurrency bug. Most financial institutions are threatened by its whirlwind with some partially or outrightly banning it. This has only fuelled the push and acceptance for digital currency.
A lot of parallels can be drawn between cryptocurrency and digital transformation (the former is seen as the next frontier of digital transformation), the more business and corporate organisations delay the inevitable – the adoption of digital transformation, the faster they lose out.
It has become more apparent than ever that business owners and corporate organisations need to infuse digital transformation into their company/brand’s DNA as quickly as possible.
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The month of May is set aside for raising awareness on mental health issues. A lot of people are prone to masking their mental health issues. Many of these people refrain from seeking help due to the stigma that comes alongside. Ask a random person a question about mental health and they are either misinformed or ignorant. The gross misinformation and high level of ignorance on the subject have been identified as major influences on the unpleasant remarks and jibes thrown at victims.
Here’s what people aren’t taking cognizance of; 1 in 5 adults live with mental illness such as, depression,bipolar disorder,anxiety disorders, or ADHD. Yet, most employees are hesitant to open up about their mental health issues out of the fear of being judged or facing discrimination. Which when you think of it, is the last thing that they need.
With the ever-increasing pressure, deadlines, and sleepless nights in the tech industry, workers within the space can easily develop some mental health issues without the adoption of proper preventive measures. To join in driving awareness for mental health this month, we have put together this shortlist of preventive tips to guide all parties within the fast-paced tech environment into managing their mental health.
Break big tasks into bits:
Knowing that you have a lot of work to do could increase the rate of your heartbeat. This could cause an anxiety attack, as you are most likely wondering where to start from. If you can, first make a list of what you have to do, then create a smaller list from those tasks. This helps you keep track of your progress, avoid distractions and stay motivated.
Start your day early:
With remote work, it can be quite difficult getting out of bed early, especially as you don’t need to catch a bus or make a long drive down to work. At the same time, having an early routine helps you kick start your day and check off a lot of tasks before work pressure sips in and your energy wanes.
Experts have said that engaging in a workout routine helps release endorphins (the feel-good chemicals). They are basically chemicals produced naturally by the nervous system to cope with pain or stress.
Eat at least once a day:
Eating too little causes fatigue and that could be linked to mental illness. Hence, it is advisable to not starve yourself all in the name of work. Hunger could also be a demotivating factor in starting your day and ultimately getting work done.
Seek professional help
This can be the change you need in your mental health as therapists are trained to help you process your thoughts, your feelings and help you function better as an individual.
In celebration of mental health month, we hope that this article was helpful to you. Don’t forget to leave a comment and share it with a friend.
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